Introduction
Fire-Tec Aero Systems LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We comply with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable to our operations.
Information We Collect
Personal Data from Forms
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Request a consultation or quote
- Subscribe to our newsletter
- Communicate with us via email or phone
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Company name
- Service interests
- Message content
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
Usage Data
We may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
How We Use Your Information
We use the information we collect for the following purposes:
- Respond to Inquiries: To process and respond to your questions, requests for information, and service inquiries
- Improve Services: To analyze website usage and improve our website, services, and customer experience
- Communication: To send you relevant updates, newsletters, or promotional materials (with your consent)
- Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights
- Security: To detect and prevent fraud, abuse, and security issues
Who Has Access to Your Data
We do not sell, trade, or rent your personal information to third parties. Access to your data is limited to:
- Employees: Authorized employees who need access to perform their job functions, such as customer service and technical support
- Third-Party Services: Trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
Third-Party Services
FormSubmit
We use FormSubmit (formsubmit.co) to process contact form submissions. When you submit a form, your information is transmitted to FormSubmit's servers for processing and delivery to our email. FormSubmit's privacy practices are governed by their own privacy policy. We encourage you to review their privacy policy at https://formsubmit.co/privacy.
Google Analytics
We may use Google Analytics to collect and analyze website usage data. Google Analytics collects information such as your IP address, browser type, and pages visited. Google may use this data for its own purposes. For more information, please visit Google's Privacy Policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct any inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Data Portability: Request your data in a portable format
- Opt-Out: Opt out of marketing communications at any time
- Withdraw Consent: Withdraw your consent where processing is based on consent
How to Request Data Deletion
To request deletion of your personal information, please contact us at:
- Email: support@fire-tecaero-system.com
- Phone: +1 8084816890
- Mail: 15205 N. Kierland Blvd., Suite 200, Scottsdale, AZ 85254
Please include "Data Deletion Request" in the subject line and provide sufficient information to verify your identity. We will respond to your request within 30 days.
Cookie Policy
For more detailed information about our use of cookies, please see our Cookie Policy.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Fire-Tec Aero Systems LLC
15205 N. Kierland Blvd., Suite 200
Scottsdale, AZ 85254
United States
Email: support@fire-tecaero-system.com
Phone: +1 8084816890